Every transformation roadmap has the visible work on it: the system to build, the process to redesign, the training to schedule. What it rarely has on it is the quieter work that actually determines whether any of it sticks.
That's the work of making sure a team member knows, specifically, what's different about their Tuesday now. Not the vision, the Tuesday. What do they do differently when they log in. What can they now decide without asking someone. What used to take three approvals that now takes one.
Transformation becomes durable when people can answer those questions without hesitating. It stays fragile, no matter how well the technology works, when they can't.